AI services for business communications

Intelligent assistants that answer calls, summarise meetings and document customer interactions — 24/7, automatically and integrated with the systems you already use.
Get in touch
Headset mobil svarsservice

What are Dstny's AI services?

Dstny's AI services are a suite of specialised AI assistants that automate the most time-consuming parts of business communication - incoming calls, meeting notes, CRM documentation and call analysis. The services work individually or together, integrate with Microsoft Teams, Zoom, Google Meet and common CRM systems, and are powered by your company's own knowledge base so the answers and summaries are always relevant.
2ErjynskldLz6O15C0BhC_Wrj7ONhE

How do we answer incoming calls 24/7 without adding staff?

Voice Agent is an AI voice bot that answers incoming calls 24/7 via phone and web chat with 99.9 % uptime. It delivers immediate answers based on your company's knowledge base, takes routine questions off your team's plate and hands over seamlessly to a human agent when needed — without losing context. Four ready-made roles tailored for reception, HR, customer service and IT.
Learn more about Voice Agent
2ErjynskldLz6O15C0BhC_Wrj7ONhE

How do we get data-driven insights from our customer calls?

Dstny Copilot analyses calls and meetings in real time, transcribes automatically and identifies buying signals, trends and improvement opportunities. The platform automates CRM documentation, enables live coaching during the call and helps deliver 25 % faster resolution times. Built for sales and customer service teams that want to optimise their call processes.
Learn more about Dstny Copilot
2ErjynskldLz6O15C0BhC_Wrj7ONhE

How do we stop taking meeting notes manually?

Meeting Assistant transcribes, takes notes and organises meeting content automatically so follow-ups, decisions and action items never fall through the cracks. Works with Microsoft Teams, Zoom and Google Meet. A free tier is available with 5 hours of AI summaries per month — no credit card required.
Learn more about Meeting Assistant
2ErjynskldLz6O15C0BhC_Wrj7ONhE

How do we record and summarise meetings in real time from our phone?

Live Meeting Assistant lets you record physical meetings and calls directly from your phone or laptop, with automatic transcription and AI-powered summaries. Built for sales reps, consultants, project managers, healthcare staff and field teams who document on the go — and share easily with the team afterwards.
Learn more about Live Meeting Assistant
2ErjynskldLz6O15C0BhC_Wrj7ONhE

How do we log call notes directly into our CRM without manual work?

Call Assistant transcribes, summarises and logs phone calls automatically straight into your CRM. Sales reps, project managers and customer service staff don't have to take notes during the call - important information is never lost and call data becomes easy to search and share across the organisation.
Learn more about Call Assistant

Frequently Asked Questions

Dstny's AI services cover five different moments in business communication. Voice Agent answers incoming calls automatically 24/7. Dstny Copilot analyses calls in real time and gives sales and customer service teams data-driven insights. Meeting Assistant transcribes and summarises digital meetings in Teams, Zoom and Google Meet. Live Meeting Assistant does the same for physical meetings and calls from your phone. Call Assistant logs phone calls automatically into your CRM. The services work individually or combined.

Yes. All Dstny AI services are hosted in Swedish and European data centres, are ISO-certified and fully GDPR-compliant. Call data, transcriptions and summaries are encrypted both in transit and at rest. Your company retains full ownership of its data, and the AI models are not trained on your calls or documents. This means sensitive customer and business information never leaks to third parties.

Meeting Assistant and Live Meeting Assistant work directly with Microsoft Teams, Zoom and Google Meet without additional setup. Call Assistant and Dstny Copilot integrate with the most common CRM systems — HubSpot, Salesforce, Microsoft Dynamics, Lime and Pipedrive — so calls, summaries and action items are automatically logged against the right contact and deal. Voice Agent connects to your existing telephony and knowledge base.

Dstny's AI services have different pricing models depending on the service. Meeting Assistant offers a free tier with 5 hours of AI summaries per month, no credit card required. Voice Agent, Dstny Copilot, Call Assistant and Live Meeting Assistant are priced per user per month based on volume and feature requirements. Contact us for a quote tailored to your organisation's size and usage.

Dstny's AI services deliver measurable results in three areas. Voice Agent takes routine questions off reception, customer service, HR and IT teams with 99.9 % uptime. Dstny Copilot helps deliver 25 % faster resolution times in customer service through real-time analysis and live coaching. Meeting Assistant, Live Meeting Assistant and Call Assistant eliminate manual meeting and call documentation, freeing several hours per week per employee and ensuring no information falls through the cracks.

Get in touch with us

Our competent sales representatives will be happy to contact you and help you with your specific needs, or you may call us at 010-410 51 30 to speak to an advisor directly.

Click here to go to support instead.

 

120 31