Quick and easy to handle
Running a successful retail company requires more than just amazing products. Today, great service is also required in order to compete on the market. Companies also need to take advantage of the benefits and be proactive when it comes to applying new technology solutions. This enables you to streamline customer management without tampering with the quality.
Always available with Answering service
Do you run a store, both online and physical, you have high requirments of availability from your customers. Something that can cause problems during training days and similar. Additionally, you want to avoid having customer waiting too long for a response when they call, even if the work load is high.
Then an answering service can come in handy. This is a service that helps your business to answer calls when you cannot. Choose whether all calls or just some are to be rerouted. In addition, there are price plans where you only pay for the calls received by the answering service, which means that in the months you do not use the service, it costs nothing.
Make it easy for your customers with Web Callback
If you own any kind of online store it is very important to make it easy for your customers to contact you. Difficult contact routes make customers fatigued and, in the worst case, seek a competitor.
Our Web Callback service helps your customers easily connect with your company. Through a so-called widget on your website, the customer can easily leave their phone number and choose if they want to be called as soon as possible or at a later time. In the system, you then choose whether the call will be made manually where the agent is notified of the call or if everything is to happen automatically. This is a service that shortens the contact routes for your customers in a simple and easy way.
