Telephony with care in focus
Together with several healthcare organizations, Dstny has developed a solution tailored for companies and organizations working with all types of care. A solution that has a strong focus on security and reliability. This includes both employee and patient safety but also security to meet GDPR requirements. The solution is also built to strengthen external and internal communication.
A scalable cloud-based PBX
With a cloud-based PBX you do not have to invest in expensive hardware and allocate valuable space to accommodate the PBX. Whether you choose to work primarily with desk phones, softphones (phones installed in the computer) or mobile extensions, all these solutions are user-friendly and easy to install. You can easily make changes to your PBX yourself or call our technical support for assistance.
In addition, it is easy to increase and decrease the number of users, service offerings and price plans according to your needs. Something that is perfect if, for example, you bring in many new employees over the summer or you enter people who practice their internship at your company. In case of major changes in your staff, you can choose to integrate the PBX with our AD service or HR systems service to keep the gear up to date with the latest information.
Allow a bot to keep patient's place in the phone queue
Answering service
For organizations and companies that work with different types of care, the importance of being available and responding to calls and alarms is imminent. With an integrated answering service in your telephone exchange, you ensure that all calls are answered regardless of the time of day or work load.
The service is structured in such a way that the caretaker will experience it as if it is your organization that responds to the call. The operator responds according to your instructions and has the same information as you have in your exchange. This way, calls will not be forwarded to employees or departments that are not available.
