The fact that answering service is integrated with the exchange means that our attendants have access to the same information as your own employees. Inputed status referrals are therefore visible to the attendant, so he or she does not link a call to a person who is, for example, sick, on vacation or busy.
If there are a lot of calls, agents are ill or the company is having a work shop day, it is good to be able to turn to our award winning office phone system answering service.
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Our competent advisors will gladly contact you and respond to your specific challenges.