Intelligence

AI and analytics that elevate every conversation. Record, transcribe, summarize and understand your communication – so your team can focus on what really matters.
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Smarter conversations. Smarter decisions.

Dstny Intelligence brings together every AI and analytics service that helps you work smarter with customer interactions. Let AI document meetings and calls, coach your sales reps in real time, and reveal exactly how your customer service is performing. Fully integrated with your existing systems – and always GDPR-compliant.
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Meeting Assistant – AI that summarizes your meetings automatically

Meeting Assistant is Dstny's AI service that joins your meetings in Microsoft Teams, Zoom, and Google Meet. It records, transcribes, and delivers a full summary with decisions and action items right after the meeting – synced to your CRM and inbox.
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Live Meeting Assistant – real-time meeting documentation

Live Meeting Assistant is Dstny's real-time AI service that records and analyzes meetings and calls as they happen. Every conversation becomes a searchable resource – ready to share, reuse, and turn into insights across your organization.
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Dstny AI Copilot – AI telephony that coaches in the call

Dstny AI Copilot is an AI telephony platform that analyzes sales calls and customer service conversations in real time. It detects buying signals, surfaces objections, and coaches your team during the call – delivering up to 25% faster resolution times.
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Call Assistant – AI that logs phone calls in your CRM

Call Assistant is Dstny's AI service that automatically transcribes, summarizes, and logs your phone calls straight into your CRM. It works across mobile, softphone, and PBX – and delivers the summary within minutes of the call ending.
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Call Recording – secure call recording for business

Call Recording is Dstny's cloud-based service for recording phone calls on both landline and mobile numbers. Recordings are stored encrypted within the EU and fully searchable by number, time, or duration – compliant with GDPR, MiFID II, and PCI DSS.
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VoIPcube – CRM integration that shows you who's calling

VoIPcube is Dstny's integration that connects your phone system with your CRM. When a call comes in, customer details and history appear automatically on screen – so you know who's calling before you pick up. Supports HubSpot, Salesforce, Zendesk, Microsoft Dynamics 365, and more.
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Dstny Analytics – reports and statistics for your communication

Dstny Analytics gives you data-driven reports and live statistics from your PBX and Microsoft Teams environment. Build custom reports, schedule automatic delivery, and make decisions based on real data – not gut feeling.
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Dashboard – real-time overview of your response groups

Dashboard is Dstny's analytics tool that visualizes real-time data from your ACD groups in a clear, customizable view. Track logged-in agents, queue times, missed calls, and SLA alerts – on your computer, mobile, or wallboard.

Frequently asked questions

Meeting Assistant is an AI service from Dstny that joins your meetings in Microsoft Teams, Zoom, and Google Meet. It records, transcribes, and delivers a summary with decisions and action items – synced to your CRM and inbox right after the meeting.

Live Meeting Assistant is Dstny's real-time AI service that records and analyzes meetings and calls as they happen. Every conversation becomes a searchable resource – ready to share, reuse, and turn into insights across your organization.

Dstny AI Copilot analyzes sales and customer service calls in real time. It identifies buying signals and objections, and coaches your team during the conversation – helping resolve issues up to 25% faster.

Call Assistant is an AI service that automatically transcribes and summarizes your phone calls and logs the result directly in your CRM. It works with mobile, softphone, and PBX – regardless of carrier.

Yes. Under Swedish law it's sufficient that at least one party is aware of the recording. Call Recording is GDPR-compliant and also meets MiFID II and PCI DSS requirements for industries with stricter rules.

VoIPcube connects your phone system with your CRM and automatically displays customer information and history when a call comes in – so you know who's calling before you answer.

Dashboard shows real-time data from your response groups, agents, and queues. Analytics provides deeper historical reports that can be customized and scheduled for automatic delivery.

Customer service managers and team leaders who need continuous visibility into staffing, queue times, and missed calls – displayed in real time on a computer, mobile, or wallboard.

Get in touch with us

Our competent sales representatives will be happy to contact you and help you with your specific needs, or you may call us at 010-410 51 30 to speak to an advisor directly.

Click here to go to support instead.

 

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