Integrations for smarter business communication

Dstny's cloud PBX integrates with over 11 CRM and business systems through VoIPCube, including HubSpot, Salesforce, Microsoft Dynamics 365, Zendesk, SuperOffice, Freshdesk, Lime and Pipedrive. When a customer calls, the contact card opens automatically with call history, tickets and active deals. If your system isn't on the list, custom integrations can be built using webhooks and open APIs.

Microsoft Teams Phone is Microsoft's native telephony service, which provides basic calling features in Teams. Dstny's Teams integration adds full PBX functionality directly inside the Teams interface — IVR, hunt groups, menu options, attendant view and call recording. The solution is operator-independent (works with Telia, Telenor, Tele2, Tre or Dstny as your carrier) and complements your existing Microsoft Business Voice licences.

Yes. Dstny's Teams integration requires a Microsoft Business Voice licence (or equivalent Teams Phone licence) for each user who will make calls through Teams. The licence is purchased directly from Microsoft and works alongside Dstny's PBX features. The solution runs on Windows, Mac, iOS and Android, so employees get the same functionality across every device.

A standard integration via VoIPCube — for example with Salesforce, HubSpot or Dynamics 365 — typically takes 1–3 business days to set up. Custom integrations using webhooks or APIs take longer depending on complexity. Our project manager handles configuration, testing and user training so calls are logged against the right contacts and deals from day one.

No. Dstny's integrations are built to meet GDPR and European security requirements. All data traffic between the cloud PBX and your systems is encrypted, and customer data stays in your CRM — Dstny only stores call metadata (time, duration, direction) needed for logging. No contact details, call content or business data is used to train AI models or shared with third parties.