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Catch SLA breaches before your customers do.

Real-time SLA alarms and automatic ACD scheduling, sent straight to Slack, Teams, or SMS. Now live for supervisors on Dstny.
Book a demoExplore Supervisor Pro
SUPERVISOR PRO
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The voice platform for the AI era

Calls, messages, and AI agents that never sleep, all on the industry's most awarded communications platform. Trusted by 5M+ users.

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What is Dstny Voice Agent?

Every call answered. Every time.
Dstny Voice Agent is an AI-powered virtual receptionist that answers customer calls and chats 24/7 in over 50 languages. It handles routine questions instantly using your company’s knowledge base, and routes complex queries to the right team member. The result: faster response times, fewer missed calls, and consistent answers without adding headcount.
Read More About The Voice Agent Here
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How does Dstny Live Meeting Assistant work?

Turn every meeting into a valuable resource

Dstny Live Meeting Assistant automatically records, transcribes, and summarizes every meeting. After each call, your team gets a shareable summary with key decisions and action items — no manual note-taking needed. It works with Microsoft Teams, Google Meet, and Zoom.

Read More About Live Meeting Agent Here
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Is Dstny highly rated by customers?

We are proud to announce that we have received top ratings for customer satisfaction in 2025.

Yes. Dstny received the “Most Satisfied Customers 2025” award from BusinessWith, based on independent customer reviews. The award recognizes Dstny’s service quality, solution reliability, and customer support across Sweden.

Discover More Here
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What does Dstny Call Assistant do?

Every call, automatically documented.

Dstny Call Assistant automatically transcribes and summarizes every phone call — whether it’s on mobile, PBX, or softphone. Each conversation is logged to your CRM with a clear summary, key decisions, and follow-up actions. No manual notes needed.

Read More About The Call Assistant Here
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Is Dstny Meeting Assistant GDPR-compliant?

A GDPR/AI Act-secure meeting assistant

Yes. Dstny Meeting Assistant is compliant with both GDPR and the EU AI Act. It joins your video meetings on Microsoft Teams, Google Meet, or Zoom and automatically takes notes, tracks decisions, and assigns action items to the right people. No setup or manual input required.

Read More About The Meeting Assistant Here
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What is Dstny Copilot?

A conversation coach for every customer interaction

Dstny Copilot is an AI conversation coach that monitors customer calls, emails, and chats in real time. It analyzes how interactions are going, flags improvement areas, and helps managers ensure consistent quality across the team — without manually listening to calls.

Read More About Dstny Copilot Here

How does Dstny support hybrid work?

Choose where work happens

Dstny’s cloud-based communication tools let your team work from the office, home, or anywhere in between. Every call, meeting, and chat works the same on mobile, desktop, and web — so switching locations does not mean switching tools or losing functionality.

Let's make hybrid work
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Does Dstny offer unlimited mobile plans for businesses?

For mobile teams and colleagues

Yes. Dstny offers unlimited mobile subscriptions for businesses in Sweden, including extended roaming for teams that travel. All mobile plans integrate directly with Dstny’s cloud PBX and communication tools, so you get one unified system for calls, messaging, and collaboration.

Read More About Mobile Subscriptions Here
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What is Dstny’s cloud PBX?

Manage calls anywhere, on mobile or desktop.

Dstny’s cloud PBX is a business phone system that runs entirely in the cloud. Employees can make and receive calls from their mobile phone, desktop app, or web browser — with the same business number. It replaces traditional on-premise phone systems and works from any location with an internet connection.

Read More About Our PBX Service Here
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What tools does Dstny integrate with?

All the systems you already use — and more

Dstny integrates with Microsoft Teams, popular CRM systems, ERP platforms, and other business-critical tools. You can also connect Dstny to any mobile operator in Sweden. All integrations are built to work out of the box — no custom development needed.

Read More About Our Integrations Here
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Our decision was guided by our ambition to improve service efficiency and ensure faster responses to customer inquiries — particularly within their customer service center. By focusing on smarter tools and streamlined workflows, they are strengthening both customer satisfaction and team productivity.

 

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Our employees work in a hybrid setup, so having a user-friendly system and the ability to transfer calls smoothly is a real advantage. Another benefit is that it’s easy to teach to temporary staff or new employees.

 

Viktor Lundin, Team Manager

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We like the Dstny app. Before it existed, our volunteers sat in a dedicated room with landline phones to take calls. With the app, volunteers can answer calls from anywhere.

 

Pelle Hasselgren, Head of Communications, Volunteer & Board Member
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How do I use Dstny?

Mobile, desktop or web. You decide.

Dstny works on mobile (iOS and Android), desktop (Windows and Mac), web browser, and directly inside Microsoft Teams. The experience is the same across all platforms, so your team can pick the device they prefer without losing any features.

Read More About Our Apps Here
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What support does Dstny offer?

24/7 chatbot, self-service, or phone

Dstny provides 24/7 support through chatbot, self-service tools, and phone. You get a full online admin portal to manage your services, plus direct access to a support team when you need human help.

Read More About Our Support Here
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Does Dstny have a podcast about hybrid work?

Insights, ideas, and inspiration for the new way of working

Yes. The Dstny Hybrid Work Podcast is a monthly show featuring expert guests on topics like remote leadership, office design, goal setting, and team inclusion. Each episode gives practical tips for companies transitioning to or improving their hybrid work setup.

Read More About the Podcast Here
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Is Dstny ISO-certified?

ISO certification

Yes. Dstny holds three ISO certifications: ISO 9001 (quality management), ISO 14001 (environmental management), and ISO 27001 (information security). These certifications confirm that Dstny meets international standards for service quality, data security, and environmental responsibility.

Read more about our ISO certification

Follow us on Social Media

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Instagram

On our Instagram account, you can get a glimpse of the fun activities happening at our offices and get to know our colleagues better. Follow us and discover a more personal side of who we are!
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Youtube

Discover our YouTube channel with easy-to-follow videos about Dstny’s services and features. Learn how to get the most out of your company’s PBX and become a pro in just a few minutes!
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Linkedin

On our LinkedIn page, we share not only company news but also insights on hybrid work, the latest developments in business communications, and stories from the people behind Dstny.
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Common questions about Dstny

Find quick answers about our business communication platform, pricing, integrations, and more.

Dstny is a cloud-based business communication platform headquartered in Europe. It provides cloud PBX (business phone systems), AI-powered voice agents, meeting assistants, mobile subscriptions, and integrations with tools like Microsoft Teams. Dstny serves businesses of all sizes in Sweden and across Europe.

Dstny offers several packages depending on your business size and needs. Pricing is subscription-based and varies by the number of users and features included. Contact Dstny or book a demo for a custom quote.

Yes. Dstny provides a native voice integration for Microsoft Teams. This means your team can make and receive business calls directly inside Teams using your existing Dstny phone numbers, without needing a separate app or phone.

Yes. Dstny has mobile apps for both iOS and Android. You can make and receive business calls, access your PBX features, join meetings, and collaborate with your team directly from your smartphone. Dstny also offers unlimited mobile subscriptions with extended roaming.

Dstny Voice Agent is an AI-powered virtual receptionist. It answers customer calls and chats 24/7 in over 50 languages, handles routine questions using your company’s knowledge base, and routes complex queries to the right team member automatically.

Yes. Dstny is fully compliant with GDPR and the EU AI Act. Dstny also holds ISO 27001 certification for information security, ISO 9001 for quality management, and ISO 14001 for environmental management.

Dstny integrates with popular CRM systems, ERP platforms, Microsoft Teams, Zoom, Webex, and other business-critical tools. The Call Assistant feature automatically logs call summaries and action items to your CRM. Contact Dstny for a full list of supported integrations.

Unlike traditional on-premise PBX systems, Dstny runs entirely in the cloud. There is no hardware to install or maintain. Your team can use the same business number on mobile, desktop, or web — from any location. Dstny also includes AI features like voice agents, call transcription, and meeting assistants that traditional phone systems cannot offer.

Yes. Dstny offers unlimited mobile subscriptions for businesses in Sweden, including extended roaming for employees who travel. All mobile plans are fully integrated with Dstny’s cloud PBX and communication platform.

Dstny serves businesses across many industries including healthcare, retail, banking and finance, IT and tech, recruitment and staffing, hospitality, and non-profit organizations. Any business that needs reliable, flexible communication can use Dstny.

You can book a free demo on dstny.se to see the platform in action. Dstny’s sales team will help you choose the right package for your team size and needs, and handle the migration from your current phone system.

Dstny offers 24/7 support via chatbot, self-service admin tools, and phone. There is also a Help Center with guides and tutorials, and a YouTube channel with product how-to videos.

Stay updated!

Sign up for Dstny’s monthly newsletter to get product updates, feature announcements, and hybrid work tips delivered to your inbox. You can also follow Dstny on LinkedIn and YouTube for more frequent updates.

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