Administrate PBX

To record a new sound file you can:

Call 08-120 100 64 and follow the voice, record a voicemail and then hang up to end the recording. Thereafter we send the file to you so that you can listen to it.

Or:

Log in on My site, choose Administrator view and thereafter Organization and Voicemail. Here you will see all your sound files and if you go to bottom of the page you will see "New voicemail" - Click it.

To change opening hours in response groups / distribution groups, you need to surf to MyAdmin, our Self Service portal. You must be an administrator for your exchange to access this portal.

In our Help Center you will find a guide on how to make the actual change in MyAdmin. You can find the guide here.

The referral can be done by a few clicks of a button in a graphic view. It's possible to refer yourself through tone when you call 556 and get 9 read out loud. For example; click 1 for meeting and click 0 for availability. 

Yes, the referral can be done manually or with timing manually or through sycnhronizing to your Outlook calendar. If they are timed, for example; lunch between 12.00-13.00, your referral in Dstny softphone will be changed automatically after the time set. The referral will automatically go back to "Available", when an end time has passed.

The service for synchronizing is called Calender Connection and can be ordered through Dstny Support.