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Voice Agent
Every call answered. Every time.
Our Voice Agent responds to all customer calls and chats, day and night, in over 50 languages. It handles routine questions, routes complex ones to the right person, and ensures every reply is consistent with your knowledge base. No more firefighting or repeating yourself — instead, you can spend time where it matters most: creating real value for your customers. A win for them, a win for you, and a win for your team!
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Live Meeting Assistant
Turn every meeting into a valuable resource
Stop worrying about notes or missed details. With Dstny Live Meeting Assistant, every meeting is recorded, transcribed, and summarized automatically — ready to be shared, reviewed, and turned into value across your entire organization.
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Most Satisfied Customers 2025!
We are proud to announce that we have received top ratings for customer satisfaction in 2025.
At Dstny, our customers are always at the center. Through BusinessWith’s independent reviews, we have had the honor of receiving the award for Most Satisfied Customers 2025. A true testament that our service, solutions, and commitment make a real difference.
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Call Assistant
Every call, automatically documented.
Call Assistant captures, transcribes, and summarizes your phone calls — whether you’re using mobile, PBX, or softphone. Every conversation is logged directly into your CRM with clear summaries, key decisions, and action points, ensuring nothing slips through the cracks. No extra steps, no manual notes — just structured call data that saves time, improves follow-up, and keeps your whole team in sync.
Meeting Assistant
A GDPR/AI Act-secure meeting assistant
With our Meeting Assistant, you get a personal assistant in every video meeting that takes notes on what was discussed, which decisions were made, and who is responsible for what. Everything is neatly and seamlessly integrated into Microsoft Teams, Google Meet, and Zoom — without you having to do a thing. A dream come true, right!?
Dsnty Copilot
A conversation coach for every customer interaction
Our Copilot listens to all customer calls, reads customer emails and chats, and provides you with insights on how conversations are going, how they can be improved, and whether all employees maintain the same quality in their interactions. You spend no time monitoring calls — instead, you focus entirely on identifying improvement areas and driving employee development. Win-win-win, as we like to say!
Start making hybrid work for you
Choose where work happens
Work shouldn’t be a challenge, no matter where you are or what technology you’re using. Dstny solutions make hybrid work the way you want it to, on any device in any location – in the office, on the move, at home or in any other work environment.
Cloud PBX for Mobile Users
Manage calls anywhere, on mobile or desktop.
With our cloud-based PBX, every employee can handle calls smoothly and efficiently, no matter where they are. Create a flexible work environment where everyone can be reached, collaborate, and support each other — whether they’re in the office, at home, or on the go.
Integrate with Everything You Need
All the systems you already use — and more
Dstny offers seamless integrations with Microsoft Teams, your CRM, ERP, and other business-critical systems. Our solutions are designed to integrate smoothly with the tools you already rely on — including the ability to connect with any mobile operator.
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Our decision was guided by our ambition to improve service efficiency and ensure faster responses to customer inquiries — particularly within their customer service center. By focusing on smarter tools and streamlined workflows, they are strengthening both customer satisfaction and team productivity.
Wallmans
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Our employees work in a hybrid setup, so having a user-friendly system and the ability to transfer calls smoothly is a real advantage. Another benefit is that it’s easy to teach to temporary staff or new employees.
Viktor Lundin, Team Manager
Läkare Utan Gränser
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We like the Dstny app. Before it existed, our volunteers sat in a dedicated room with landline phones to take calls. With the app, volunteers can answer calls from anywhere.
Pelle Hasselgren, Head of Communications, Volunteer & Board Member
Mansjouren
Smooth support, the way you want it
24/7 chatbot, self-service, or phone
Experience world-class customer support with Dstny. Our user-friendly online tool gives you full control over our services — and whenever you need assistance, our connected chatbots and outstanding support team are ready to help.
Our quality seal
ISO certification
Dstny's self-monitoring to deliver solutions that meet criteria for quality, environmental responsibility, and security is confirmed through our ISO certifications. We are certified in quality management (ISO 9001), environmental management (ISO 14001), and information security (ISO 27001). This self-monitoring, along with our continuous effort to provide the best possible service experience, is expected to serve as our quality seal for your business.
Follow us on Social Media
On our Instagram account, you can get a glimpse of the fun activities happening at our offices and get to know our colleagues better. Follow us and discover a more personal side of who we are!
Youtube
Discover our YouTube channel with easy-to-follow videos about Dstny’s services and features. Learn how to get the most out of your company’s PBX and become a pro in just a few minutes!
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On our LinkedIn page, we share not only company news but also insights on hybrid work, the latest developments in business communications, and stories from the people behind Dstny.