We have always been pioneers and now it’s time to shape tomorrow’s communication solutions. Telephony is what we live for. Join us on the journey to the future of corporate telephony.
The future of business communication
Our goal is to drive the future of telephony for companies and this is something we live by every day. We are constantly working to develop the services we have, to make them better, safer and easier to use. In addition, we develop new features, both on our own and together with partners, to simplify the work day for our end users.
In order to drive development, we know that we need the best talents to help us. That is why we have had a strong focus on recruiting the sharpest brains on the market. Something we really think we have succeeded with.
We are now taking big steps in Europe with a focus on UCaaS and CPaaS, where our strong platform will help our Wholesale partners take business telephone to a new level.
Communication Platform as a Service
We operate as a CpaaS supplier and use open APIs to embed communication in daily applications to suit evolving customers and business needs. This allows us to implement communication into systems that aren’t made for the purpose and help businesses collect all necessities one interface. It allows businesses to excel in customer retention whereas they are able to meet customers where they are. This may entail adding a communication feature to a website that can also be connected directly to suited CRM-system. This serves as a complete foundation where companies can avoid spending time in building their own integrations as well as working in between several applications. And with our cloud-based model, you get a solution that is always up to date, and scalable with evolving needs. We continuously work to add new integrations to our repertoire and we also deliver customized integrations in order serve business with complete solution.
Our company values
Dstny’s company values are abbreviated as iCore. They are the cornerstones of our organization, they set the framework for how we work and we always strive to get better. iCore stands for:
I innovate to stay ahead.
I’m committed from start to finish.
Obsession for CX
I’m obsessed with customer experience.
I have respect for everyone’s rhythm, values and talents.
I empower the people around me.
Become our next partner
Become a Reseller
We have two different partner concepts for resellers. An arrangement for you who want to focus on selling and letting Dstny do the surrounding work. The second arrangement is for those who want to take on greater commitment and take care of the delivery and support themselves.
Become a Wholesale partner
As a Wholesale partner, you will sell Dstny’s services and technology under your own brand. We will help you get started, shorten your startup time and are always there for you with help and support. You sell, start up, support and then bill your customers yourself.
Become an Integration partner
We at Dstny want to create such an as fully covering service as possible. Do you have a service that you think can complement our PBX services? We are more than happy to work with CRM systems and other services to provide our customers with the most complete solution possible.
1999 - 2004
The companies were born
Solus BC (QM Communications) Dstny was founded in 1999 by Martin Norling and Joachim Brandt. The company’s focus has always been to offer leeding edge technology services and to be an operator-independent actor in the Swedish market. Together with Mattias Ohde, who joined a year later as CEO and partner, the company has seen extremely good growth and profitability. Mattias, Joachim and Martin are all still part of Dstny as key people and co-owners.
Uno Telefoni (Teledesign) was founded in 2004 by Andreas Johnsson and Johan Wogel. Together with Christian Hed, who’s been a part of Uno Telefoni since day one, the company has operated successfully and merged with Solus BC and SEB 2017. Just like Solus’s founders, all three remain in the company today as key people and co-owners.
Cloud PBX was born
The enterprise is the first company in Sweden to set up infrastructure and sign an agreement with Telepo. It would take another 5 years before another major operator went down the same route and began delivering cloud-based switches. That almost all other operators then chose Telepo as their platform showed that this was a good choice of platform and brought Dstny a clear competitive advantage in terms of experience.
First customer installed
Lagercrantz Communications was the first customer to go live with a cloud-based switch in Sweden.
The idea of scalability was born as it was found that several customers could share equipment and costs. The same way a hotel could offer access to many comforts without the single customer having to buy and own a room themselves, Dstny could revolutionize a whole industry where it suddenly became possible for small and medium-sized companies to access advanced switch functionality at a reasonable cost. The quest to replace all fixed switchboards could begin in all earnest.
Tele2 was the first operator in Sweden to make a MEX connection to the switchboard-platform, which enabled mobile devices to integrate into the switchboard. This led to the birth of third generation telephony, the cloud based switches. The first generation consisted of fixed switchboard with good functionality but poor mobility. The second generation was made up of mobile switches with inferior functionality but good mobility. The third generation of cloud based switches with MEX functionality simply took the best of both worlds, and made it more user-friendly and cost-effective.
By becoming a fixed-line operator, it was possible to ensure that all fixed-line traffic went through the switch-board platform. In turn, this made it possible to use any mobile operator since you, via diverting, could transfer the call to anywhere. Thus, “operator-independent light” was born.
This turned out to be a very successful strategic move which boosted sales tremendously, since the operator no longer had to wait for subscription terms to expire before they could help the customers with the switch-board, instead, customers could retain the operator they already used.
Sweden’s best switch-board - Best in test
Telekom idag, the industry’s largest newspaper and forum in telecom, conducted an independent test to appoint Sweden’s best switch-board. The way in which the test was conducted was ambitious to say the least. They had themselves installed as a “real” customer and assessed everything from information, education, implementation to user-friendliness and functions.
After the testing they revealed that everything was “just a test” and that the “customer” could be deactivated again. You can probably imagine our surprise, not to mention our happiness once the results came and the award was a fact – it became a real game changer for us!
Own mobile operator
Through the acquisition of Streamtel, our own mobile operator was born, who at first used Telia’s network but later switched to Telenor’s network. The main reason for the initiative was that the major operators themselves made an entry with cloud-based switches, and in order to be competitive and able to offer customers an overall solution, this was a strategically important decision.
New country: Denmark
The company’s first foreign investment was in Denmark, together with Siminn DK initially, who were later acquired by Telia Danmark who today is one of Dstny’s largest and most important wholesale customers. Telia Danmark offers both its own Touchpoint service and our services under its own brand, which became possible when we opened up for white label partners or wholesale / license partner – which has grown to become one of Dstny’s most important segments with over 10 partners in Sweden, who convey the company’s services under their own brand.
Growth Record: Servage Communication
The growth rate doubled, partly due to the acquisition of Servage Communication, but mostly due to organic growth. Several humbling awards were received, such as the HIT company of the year, issued by Computer Sweden. We also received the triple A rating (AAA) for the fourth consecutive year from the Bisnode Solidarity Company.
Telia joined the platform as the final mobile operator which meant that a cloud-based switchboard became fully operator-independent in its market, which was a global first. After this day companies could exchange, retain or mix operators as they pleased, all in one and the same switch-board – with full functionality, primarily MEX (Mobile Extension).
The cloud-supplier of the year: Denmark
Mitel (who had acquired Telepo at that time) awarded a prize to the fastest growing partner in Denmark, and this was a receipt for a successful international investment and a very rewarding cooperation with Telia Denmark. At the same time, we have continued to receive Mitel’s awards in the Swedish market, which have varied between Partner of the Year and the Sales Accelerator (fastest growing) of the Year.
Dstny was founded in 2017 as a merger of Solus Business Communications AB and Uno Telefoni. With a new owner in the form of SEB Private Equity, the largest operator independent integrator was formed in the Swedish market with good conditions for continued expansion in the Nordic region and Europe.
The company now had more than 50 employees divided into two offices in Stockholm and Gothenburg, and a nationwide reseller network with more than 70 of the country’s leading resellers.
100 000 users!
It took about 10 years for both Solus and Uno to acquire 30,000 users, but as a joint company, it only took 10 months to get another 30,000 users. In December 2017, a historic milestone was achieved with over 100,000 active business users in the switchboard platform, an achievement only equalled by a few other operators in Europe.
This also resulted in Dstny expanding its market share in cloud based switches B2B in Sweden to approximately 11% of the market. The press release that emphasized the successful merger was called “One plus one has become three”.
Netherlands and 150 000 users
In 2018, efforts to consolidate Dstny’s market share continued both in Sweden and internationally. In October, Dstny joined Dutch CallHosted to strengthen its international wholesale concept. In November of the same year, Dstny reached another important milestone when reaching 150 000 users.
Dstny expands into the German UCaaS market
Dstny is taking another step in its European expansion and enters the German market together with HFO Telecom. The collaboration enables a complete service that is launched both to retailers and wholesale partners. The service combines Dstny’s UCaaS offering with HFO’s first-class operator and billing services.
Dstny is expanding to the UK UCaaS market
Dstny signs an agreement with the English supplier Trust Distribution. Through the agreement, Trust will offer partners and retailers a leading “mobile first” arrangement that is operated through Dstny’s platform and Wholesale concept.
Integration with MS Teams
In May, 2019, Dstny launched a full-scale integration between its cloud-based PBX service and Microsoft Teams. The company has previously offered solutions to both Lync and Skype for Business. Now with Microsoft’s technically simplified setup, work has progressed to broaden the solution offered to companies using Microsoft’s products.
Armor for continued expansion
Dstny wants to be at the forefront and continue to create the right conditions for new markets. On the technology side, a brand new server room with state-of-the-art technology was inaugurated which ensures a safe and secure operation for large volumes of customers for many years to come. Parallel to this, new features such as Call Recording and a brand new advanced telephony interface are launched.
Dstny receives the Triple-A award for the fifth consecutive year
The Triple-A award is given by the credit information company Soliditet. The credit rating signals to customers and suppliers that the company is a safe business partner, and Dstny has now received it for the fifth year in a row.
Dstny integrates with Slack
Dstny launches Slack Telephony. This means that users can have their line status and referral automatically retrieved from the company exchange and displayed directly in the Slack interface. The new integration is a starting point in the effort to enrich the experience and deepen the integrations with an expanded range of product integrations.
Dstny is recognized as a leading European UCaaS provider
Dstny is named as one of the 20 industry leaders in Europe, by Frost & Sullivan in their UCaaS report, Frost Radar ™, 2020. The Frost Radar report is an industry analysis examining the European market for Hosted IP and UCaaS. Among roughly 120 European industry participants, 20 leading companies were identified based on their growth and innovation in the report.
Dstny launches MyAcademy and acquires part of NetNordic
Dstny launches MyAcademy, a new interactive learning platform. MyAcademy makes it easier for partners to work with Dstny, while Dstny gets the opportunity to offer faster distribution of new and relevant information to different channels. Partners can familiarize themselves with Dstny’s product portfolio at their own pace and at a time of their choosing.
In the same month, Dstny acquires the part for cloud-based telephony from the Nordic system integrator NetNordic. Dstny will leverage NetNordic’s excellent cross-border expertise to its growing international customer base, benefiting from experience in sales, support and product. The agreement reflects the ambition of both companies to be leaders in their core businesses, which also means consolidating the markets.
MyUser is launched and Destiny N.V. acquires Dstny and Telepo
Dstny launches the user portal MyUser. It is a web-based interface, where the customer can manage and administer their user account, their devices and see their possible add-on services, the absolute most common functions. Unlike MyDstny, which is only a portal for those with administrative rights.
Also announced in June is the acquisition of Dstny and Telepo by Belgian Destiny N.V. This makes them together Europe’s largest UCaaS provider with a turnover of 170 million euros. The acquisition gives Destiny an immediate strong position in Sweden and also leads to globalization for Dstny. The combined Destiny group will consist of more than 600 employees in 6 countries (Belgium, the Netherlands, France, Sweden, Germany and the UK).
Destiny acquires Danish ipvision
The Destiny group acquires the Danish communication and cooperation company ipvision. This strengthens the group’s position as a leading European, SME-focused and secure cloud communication provider, both in the Danish market and in the Nordics as a whole.
Destiny acquires Belgian supplier Stuart
Destiny continues to gain ground. In October 2021, the leading Belgian leader in cloud infrastructure and managed hosting, Stuart, is added to the group. The acquisition expands Destiny’s offering to new customers, strengthens its backup and cloud infrastructure portfolio for already existing customers and adds the necessary expertise to further develop its cloud infrastructure offering at a European level.
Destiny acquires Techstep
Destiny acquires the Swedish part for cloud-based telephony from Techstep. The agreement reflects both companies’ ambition to be leaders in their core businesses. Techstep is based on the same technology platform as Destiny, which is safe for customers, who now also get access to Destiny’s entire range of services. Techstep will focus and streamline its core business; Managed Mobility Services.
Destiny acquires Meridix
Destiny acquires the Swedish analysis and reporting company Meridix, thereby taking a leading position in communication analysis. The Meridix platform collects data from multiple communication solutions and presents it in an intuitive and unified user interface, in a way that creates business insights and value. Many of the most well-known communication systems on the market are supported by the platform and it is used and trusted by service providers worldwide. Destiny has already been a partner of Meridix for more than 10 years and both companies have a large number of joint service provider customers in and outside of Europe.
MyAcademy - knowledge is strength
Through continuous training, we will ensure the continued development of the technical know-how of all parties involved.
MyAcademy is an internet-based tool that can be accessed by all stakeholders for the most effective dissemination of knowledge as possible.
The platform ensures that all our customers have access to a first-class service, regardless of whether they bought through us, our resellers or our Wholesale partners.
In the search for the perfect brand activation, Dstny found the ideal partner in the Belgian cycling team Lotto, with a strong match in core values, geographic markets and audience.
Dstny.se - a climate-compensated website
At Dstny, we understand the importance of companies taking responsibility for the environment. We work actively to make smart environmental choices, everything from choosing eco-labeled paper to promoting distance meetings and therefore reduce traveling. But even websites have an impact on the environment, both through the servers that carry the website and the electricity used by the visitors via computers and screens.
As a step in our environmental work, we have chosen to climate-compensate our website via CO2-reducing projects. These projects are approved by the Gold Standard, started by the World Wildlife Fund, WWF. So you can peacefully go on surfing our webpage, knowing that this website is CO2 neutral.